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What type of allergens can your air purifier remove from the air ?

Our patented bioconversion process grabs fungi, mold, viruses, bacteria and more and disassembles them at their molecular level. Airocide also clears the air of virtually 100% of Volatile Organic Compounds (VOCs) – the harmful gases emitted by products like aerosol sprays, cleaning supplies, disinfectants, hobby supplies, dry-cleaned clothing, building materials, paints and paint thinner, strippers, pesticides and even air fresheners.

Does the Airocide emit ozone ?

No.

How is Airocide different from other air purifiers ?

Airocide is so scientifically advanced it doesn’t use filters. Airocide draws in harmful airborne pathogens and forces them into a densely packed matrix of highly reactive catalysts that are activated by a high intensity 254-nanometer light. The reaction destroys these harmful pathogens on contact. Nothing is captured so there is nothing to clean. All that exits is crisp, clear air, with zero ozone emissions.

What size area does the unit handle ?

Airocide is intended for single room use and can handle any size room in your home.

What kind of maintenance is required ?

The only maintenance needed is to replace the Reaction Chambers. The unit will prompt you with an indicator light when it is time to change (about once a year). The Reaction Chamber Replacement Kit can be ordered at here.

How can I register my Airocide air purifier ?

You can go to www.airocide.ae/support/ownerinformation

Is there a warranty ?

Yes, the Airocide Air Purifier features a one-year limited warranty. Any claims should be submitted in writing by email – info@airocide.ae or write to Fakhruddin General Trading, P.O. Box: 1299, Dubai, UAE. Telephone: +971-2267172

The unit emitted a smell when I initially turned it on. Is this normal? How long does this last ?

For the first few days you might notice a smell from your unit, this is normal and caused by the UVC lamps heating up for the first time. It will dissipate in a few days.

What is the procedure for disposal of the Reaction Chambers ?

When you receive your Reaction Chamber Replacement Kit, we will also include a return-shipping label at no charge. Please send us your used Reaction Chambers and we will take care of recycling them for you.

What does the ‘auto’ button do ?

The Automatic setting programs the unit to run on high at most times and then transitions to low for a slower, quieter speed. While most people find the fan sound helps them sleep better at night, the Automatic setting offers the option of a quieter setting at night. A light sensor is built within the unit, so as the room darkens then unit adjusts to low and when enough light is present in the room, it adjusts to high.

Will Airocide remove dog hair ?

Airocide does not remove any type of hair from the environment, but it does remove the pet dander, which is the main cause of allergies to pets.

How many fans does the Airocide have ?

Airocide has one internal fan. Using Coanda-effect aerodynamics, air is drawn in through the front vent, accelerated through two catalytic reaction chambers and then amplified across a fine lip at the back center of the void. This ‘throws’ air further into the room while using the least amount of power.

How much noise does the Airocide emit ?

This is subjective, depending on if you are a heavy sleeper or a light sleeper, but generally most people find the noise to be on the same level as a fan on low speed. Many people enjoy the white noise and have mentioned it helps them sleep.

What’s the recommended placement of the Airocide for optimum results ?

We recommend Airocide be placed in your bedroom, where you spend the most time. For optimal results, the unit should be placed four to six off of the floor. Place Airocide so it is exposed to air circulation. This means the top, front and two of the side panels needs to be exposed for proper airflow. Do not place Airocide in an enclosed space like a bookshelf, butted up against a bookshelf or directly next to any piece of furniture.

Where can I find the serial number on the Airocide to register it ?

The serial number can be found on the side panel of the shipping carton, the bottom of the product carton and on the back of your unit next to the power cord.

Does the grill require any special care/cleaning ?

You should dust your unit just as you would any other item in your home. If you happen to spill something on the outside of your Airocide, use a damp, clean cloth to wipe it down.